Comments on: Big brother Apple is in control http://why-apple-sucks.com/big-brother-apple-is-in-control Why Apple Sucks - Constructive Criticism From The Apple Community Fri, 30 Jul 2010 09:45:29 +0000 http://wordpress.org/?v=2.6.1 By: PissedoffAppleFan http://why-apple-sucks.com/big-brother-apple-is-in-control#comment-31 PissedoffAppleFan Sat, 14 Feb 2009 06:54:08 +0000 http://why-apple-sucks.com/?p=20#comment-31 I believe Apple is going too far in how they are trying to control the sale of the iPhone. To keep a long story short, I switched from my existing provider in Singapore to Singtel in January 2009, lost the iphone(16 GB) two weeks later and Singtel offers me a replacement for US$1000 bucks and I tell them they are insane and practicing predatory pricing. Shame on Apple to allow this. You can buy an unlocked iPhone in Hong Kong for US$800 from an Apple shop. Optus in Australia sells it with a pre-paid line for US$600 + US$80 prepaid card top up. Today I was reading about Apples International Warranty on the iPhone and guess what I see . Can I get my iPhone serviced outside the country of purchase? No, service for eligible repairs is only available in the country where your iPhone was purchased. I cannot remember the last time I bought a laptop or phone that did not have a truly international warranty where it can be repaired anywhere. Apple really SHAME on you for setting the telecommunications industry back so many years. What has a product warranty got to do with the carrier. I have a operational line with Singtel, I bought the iPhone in another country but it is unlocked by the carrier also according to policy, now I suspect if anything goes wrong Apple and Singtel will try to screw me over again. By the way am not an Apple Basher, I have gone through two iMacs, this is written on a Macbook Pro and I "used to be" to be telling everyone I know that they should buy an iPhone. After what I have discovered over the last 4 weeks, I tell my friend to run for their lifes and not to touch an iPhone with a ten foot pole unless Apple changes it policies. I guess the two iPods I was planning to buy for my kids will have to wait, just on a matter of principle. I have been loyal to the Apple Brand for over 20 years and it looks like Apple is starting to repeat its mistakes of the past and getting way to arrogant in how it treats its customers. By the way e-mails to Apple received no acknowledgement, so I guess my a customers opinion doesn't matter anymore. I believe Apple is going too far in how they are trying to control the sale of the iPhone. To keep a long story short, I switched from my existing provider in Singapore to Singtel in January 2009, lost the iphone(16 GB) two weeks later and Singtel offers me a replacement for US$1000 bucks and I tell them they are insane and practicing predatory pricing. Shame on Apple to allow this.

You can buy an unlocked iPhone in Hong Kong for US$800 from an Apple shop. Optus in Australia sells it with a pre-paid line for US$600 + US$80 prepaid card top up.

Today I was reading about Apples International Warranty on the iPhone and guess what I see

. Can I get my iPhone serviced outside the country of purchase?
No, service for eligible repairs is only available in the country where your iPhone was purchased.

I cannot remember the last time I bought a laptop or phone that did not have a truly international warranty where it can be repaired anywhere. Apple really SHAME on you for setting the telecommunications industry back so many years. What has a product warranty got to do with the carrier.

I have a operational line with Singtel, I bought the iPhone in another country but it is unlocked by the carrier also according to policy, now I suspect if anything goes wrong Apple and Singtel will try to screw me over again. By the way am not an Apple Basher, I have gone through two iMacs, this is written on a Macbook Pro and I “used to be” to be telling everyone I know that they should buy an iPhone. After what I have discovered over the last 4 weeks, I tell my friend to run for their lifes and not to touch an iPhone with a ten foot pole unless Apple changes it policies. I guess the two iPods I was planning to buy for my kids will have to wait, just on a matter of principle.

I have been loyal to the Apple Brand for over 20 years and it looks like Apple is starting to repeat its mistakes of the past and getting way to arrogant in how it treats its customers. By the way e-mails to Apple received no acknowledgement, so I guess my a customers opinion doesn’t matter anymore.

]]> By: iBob http://why-apple-sucks.com/big-brother-apple-is-in-control#comment-7 iBob Thu, 25 Sep 2008 05:15:50 +0000 http://why-apple-sucks.com/?p=20#comment-7 Well, i been reading your firsts posts after i found this site, and been commenting, but i need to tell you that in this one, i kind of agree in some aspects. I know Mac OSX market been acting different, and its SDK is more open to developers. Also agreed that they been a little over restricting the iPhone applications... But i thin i understand why that's happening. Think you are a company, where your main hardware/OS market are, 3 or 4 countries around the world, and you have a big competitor; in this case Microsoft, that gives every one really easy to use development environments, plus a big variety of programming languages; plus, big documentation access, for free? I think i would try to reach the market being very open talking about the restrictions, because i hit a very small market, etc... But, with the iPhone, its been kind of different; they got a revolutionary product, that have lots of possibilities that no other phone has, with a good price, plus; and then, this becomes a big big worldwide market with the new product, wich means lots of partners around the world, so, Apple needs to rethink the strategy, and be very very different on the iphone sdk and store, because, the same fact there is a big bunch of worldwide partners, so they need to be more carefully of their moves, and they need to make this big wallet of partners believe they, and specially, their money, are secure, and after there is some good revenue, then they can start releasing the power but still giving partners the feeling that they are secure. You do remember the DRM thing right? Every one blame on Steve, but the real was that Steve never wanted this, but this was needed because, again, the Partners needs to feel secure, and thats to this, iTunes was an explossion, even with the restrictions; but Steve, never stop thinking about what he likes "freedom" and continued thinking and working on ways to convince partners that if people wants to cut off DRM and copy the music they bought, the will all ways find a way to do this, and also, make them understand that this DRW thing makes lots of clients and potential clients leave the iTunes Store; until some day, He got it! And now we can get DRM free music on the same iTunes Store. So i think this is the same, people pay for the phone, and they want to do what they want with it, so they simply open it and remove the "DRM" if we can call it that way, so, they need to work out the same way to get investors, partners, etc, to digest this reality, that this is not the right way to confront a worldwide market. But well, i need to say again that i agree in something, and its that Apple need to do this fast, because its a big market, and they can lost clients and potential clients, faster as they think, and not only that; they are losing developers here too... So Apple, hurry up and put the words on the partners conference table! :) Well, i been reading your firsts posts after i found this site, and been commenting, but i need to tell you that in this one, i kind of agree in some aspects. I know Mac OSX market been acting different, and its SDK is more open to developers. Also agreed that they been a little over restricting the iPhone applications… But i thin i understand why that’s happening. Think you are a company, where your main hardware/OS market are, 3 or 4 countries around the world, and you have a big competitor; in this case Microsoft, that gives every one really easy to use development environments, plus a big variety of programming languages; plus, big documentation access, for free? I think i would try to reach the market being very open talking about the restrictions, because i hit a very small market, etc… But, with the iPhone, its been kind of different; they got a revolutionary product, that have lots of possibilities that no other phone has, with a good price, plus; and then, this becomes a big big worldwide market with the new product, wich means lots of partners around the world, so, Apple needs to rethink the strategy, and be very very different on the iphone sdk and store, because, the same fact there is a big bunch of worldwide partners, so they need to be more carefully of their moves, and they need to make this big wallet of partners believe they, and specially, their money, are secure, and after there is some good revenue, then they can start releasing the power but still giving partners the feeling that they are secure. You do remember the DRM thing right? Every one blame on Steve, but the real was that Steve never wanted this, but this was needed because, again, the Partners needs to feel secure, and thats to this, iTunes was an explossion, even with the restrictions; but Steve, never stop thinking about what he likes “freedom” and continued thinking and working on ways to convince partners that if people wants to cut off DRM and copy the music they bought, the will all ways find a way to do this, and also, make them understand that this DRW thing makes lots of clients and potential clients leave the iTunes Store; until some day, He got it! And now we can get DRM free music on the same iTunes Store. So i think this is the same, people pay for the phone, and they want to do what they want with it, so they simply open it and remove the “DRM” if we can call it that way, so, they need to work out the same way to get investors, partners, etc, to digest this reality, that this is not the right way to confront a worldwide market. But well, i need to say again that i agree in something, and its that Apple need to do this fast, because its a big market, and they can lost clients and potential clients, faster as they think, and not only that; they are losing developers here too… So Apple, hurry up and put the words on the partners conference table! :)

]]> By: FakeSteve http://why-apple-sucks.com/big-brother-apple-is-in-control#comment-5 FakeSteve Thu, 25 Sep 2008 04:35:29 +0000 http://why-apple-sucks.com/?p=20#comment-5 I like the lead pipe thank you very much... it keeps my aging back straight too! I like the lead pipe thank you very much… it keeps my aging back straight too!

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