Why Apple Sucks…

I don’t think I need to explain much more, this video does a pretty good job at showing our frustrations with the iphone sales process… or there lack of.

Okay, to be fair, this one’s not totally to blame on Apple — AT&T can take part ownership of this suckage: The iPhone can’t be tethered to act as a high-speed modem for my laptop, and that would be more than half my reason to buy an iPhone in the first place. If I were to be one of those people who has a laptop simply to check email and browse the web, that’s one thing; I could use the iPhone just for that, and leave the laptop at home.

But that’s not me.

For the high cost of ownership (consider the cost of the voice and data plans, plus the phone itself), it’s amazing to me that Apple has the nerve to market the iPhone as a complete business solution without the tethering capability. Even my cheapo cell phone from Verizon lets me do it! For companies that supposedly are all about “the future,” Apple and AT&T both missed the boat on this one.

Could I hack the phone? Sure. But I shouldn’t need to. And heaven forbid I try to modify the phone … that would break my user agreement, so, if when one day something goes wrong with the phone, the folks at AT&T can refuse to help me out? (Actually, I can get into AT&T’s customer service record here, but that’s another topic for another post, perhaps.)

The current iteration of the iPhone is like a laptop that can’t be hooked up to an external hard drive: totally hobbled by its lack of a major feature.

I don’t get it!

Hello? Steve Jobs? Folks at AT&T? Are you listening?